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Privacy Policy


IMPORTANT
This Privacy Policy is designed and written specifically for all websites, services, and/or products owned by Extra.
Your privacy is important. And, we've adopted the industry's standard practices in order to keep your information safe and secure. By accessing, entering, and/or subscribing to the Extra Website and service offerings, you agree to our Privacy Policy as outlined herein.
1. HOW WE PROECT YOUR INFORMATION
Extra uses standard industry security practices to protect your personal information including Secure Socket Layer (SSL) transmission technology for all sensitive information exchanges. This technology encrypts information You send us to avoid it being intercepted before reaching our secure HTTPS servers.
We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions.
2. THE INFORMATION WE COLLECT AND HOW WE USE IT
The Website collects and stores the following information: Your name, email address, account information, and display/gallery preferences. When subscribing for our paid services or placing e-commerce orders on our website we may also collect your name, billing address, telephone number, billing and credit card information, shipping addresses, and payment preferences. If you sign up to receive marketing emails, we may contact you about our Services and promotions. Users who request payments to be made to them from products sold on a Extra website may also need to provide their tax ID information for tax reporting purposes.
3. WE USE COOKIES
We use Cookies to keep track of site usage for statistical reporting and analysis. Extra collects this information using direct user input and cookies. The email address you provide may be used to send you our e-mail newsletter, respond to inquiries, and/or other requests or questions. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Extra may also collect IP addresses for administration and demographic purposes and may use this information to help identify fraudulent transactions. We do not, however, link IP addresses to your computer's User ID. Additionally, we use third party analytic tools and reporting technologies to collect non-personal information such as operating system, browser software, Internet domain and host names, and activity on the Website. We also receive other types of information such as "traffic data" etc. whenever you interact with our sites. We may use this information to to process e-commerce orders, enable Photographers to process orders, help diagnose problems with its servers, analyze trends, optimize our services and/or web servers, administer the website, and to protect against potentially fraudulent transactions.
4. THIRD PARTY SERVICES AND TARGETING
Based on our published Quality Assurance specs and parameters, we're confident that we will deliver a dependable and measurable product. However, we realize there is a chance that you might have a concern or complaint about your finished job. According to our critical quality control standards, we guarantee an 'A' grade on every job. And, if we make a mistake, you have our word, we will fix it! From the date we ship your completed job, we provide for you to respond with any critical concerns and/or issues within 14 days. Furthermore, within 14 days of your completed job, we reserve the right to fix any mistakes made. If you do have a concern or complaint, we ask that you please send an email to customercare@extra.gallery along with specific reasons for your claim (eg. image number(s), specific examples of what you are concerned about, etc.). Also, please know that if your request is made after 14 days, and there was a mistake made, we cannot be liable for making any corrections. If Extra does perform a fix for any job and our customer is still not happy, Extra will resort to a team management review and at that point, based on our published services and policies for quality, our management team will make a collective decision on a refund or not.
5. THIRD PARTY LINKS
We may offer links to third party products or services. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
6. PUBLIC AVAILABILITY OF IMAGES AND/OR DATA
Our customers have the ability to make each event public or private with a password. So, private events can be password protected and only those people that you give the password to will have access to your event gallery's and photos.
7. WHEN WE DISCLOSE YOUR INFORMATION TO THIRD PARTIES
We may disclose the personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires our business. We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process. We may share your mailing address with select third parties (ex. USPS, FedEx, UPS) in order for us to ship your products and services ordered. Additionally, we contract with third party service providers who provide analytic tools and reporting technologies that may collect certain non-personal information via cookies, web beacons, or other types of tracking pixels.
8. INFORMATION YOU DISCLOSE TO THIRD PARTIES
Extra assumes no responsibility for the disclosure of information of any subscriber or visitor to Photographers in the event an order is placed and the Photographer chooses to "self fulfill" the order. You specifically agree to hold Extra harmless from any liability arising out of the use or misuse of any information submitted in the process of placing orders to be fulfilled by Photographers.
Extra does not control the privacy policies of any third-party sites linked to our website. Extra assumes no responsibility or liability for the actions of such third parties. It is your responsibility to be informed of and be comfortable with the privacy policy of any third-party website that you access. Extra assumes no responsibility or liability for information that you voluntarily disclose in a public area or forum.
In order to insure your privacy, you must keep private the secrecy of any password or personal information at all times. The ultimate responsibility for the protection of Your information rests with You.
9. IF INFORMATION IS COLLECTED FROM CHILDREN
Extra will not knowingly collect or use any personal information from children we know to be under the age of thirteen. In addition, once Extra is notified that we are in possession of such information, we will delete any information in our databases that originates from a child under the age of thirteen.
10. SURVEYS, PROMOTIONAL PROGRAMS, EMAILS, AND REFERRALS
From time-to-time, Extra requests information from users via content releases, contests, and/or surveys. Participation in these areas are opt-in and each participant may or may not choose whether or not to disclose this information. For those who do participate, the information gained completely confidential and are used to help us tailor our services to you. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website.
11. CHANGING YOUR PERSONAL INFORMATION
You have a right to access the personal information held about you. You can obtain a copy of your personal information and request changes or deletion of your personal information and/or account by emailing us at customercare@extra.gallery. For your protection, you may be required to provide proof of your identity before obtaining a copy of your personal information.
12. CHANGE TO OUR PRIVACY POLICY
Extra reserves the right to change this Privacy Policy at any time by posting a revised version here. The date of the most recent revisions will be stated on this page. By using our website and/or services, you agree to the latest version of our Privacy Policy. /div>